Terms of service

Terms of Service

Last Updated: December 21, 2025

Welcome to MOSAE. By accessing and using our website mosae.shop, you agree to comply with and be bound by the following terms and conditions.

1. General Terms

By using our site, you confirm that you are at least 18 years old or have the consent of a parent or guardian. We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Pricing

All product descriptions, images, and prices are subject to change without notice
We strive for accuracy but cannot guarantee that all product information is error-free
Prices are listed in EUR and include applicable taxes where required
We reserve the right to limit quantities purchased per person or per order

3. Orders and Payment

All orders are subject to acceptance and availability
We reserve the right to refuse or cancel any order
Payment must be received before orders are processed
We accept various payment methods as displayed at checkout

4. Shipping and Delivery

Shipping times are estimates and not guaranteed
We are not responsible for delays caused by shipping carriers
Risk of loss passes to you upon delivery to the carrier

5. Returns and Refunds

Please refer to our Return & Refund Policy for complete details on returns, refunds, and exchanges.

6. Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of MOSAE and protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

7. User Conduct

You agree not to:

Use our site for any unlawful purpose
Attempt to gain unauthorized access to our systems
Interfere with the proper functioning of the site
Transmit any harmful code or malware

8. Limitation of Liability

MOSAE shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount you paid for the product.

9. Privacy

Your use of our site is also governed by our Privacy Policy. Please review our privacy practices to understand how we collect and use your information.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of the updated terms.